All of our results using this service are backed with a money back guarantee.
What this means, is that if we supply an address, and it transpires that the person or company was not at the address at the date that we reported, we will of course conduct a further trace, and/or refund your money.
We are proud of the fact that we have never had to do this yet, which is testament to our methods. You should note however that should you request a retrace under our money back guarantee and it transpires that they moved after the date that we reported and we locate them again, a further fee of £75.00 will become due.
This is our basic level trace service aimed at our commercial clients who want a fast turnaround.
We generally respond with a result in just 12 - 24 hours and this service is covered by our No Trace No Fee policy, and a money back guarantee if we supply incorrect information. We are proud that to date, we never have.
In these trace enquiries, we work to a standard of whether the address would be suitable for serving legal documents upon an individual or company, and we have a high success rate.
You can choose from extras on the trace form, such as an Affidavit for Court if the result is negative, or placing the individual or company on one of our daily automated watch lists.
As a multidisciplinary firm of legal support and investigations consultants, we are able to conduct more in-depth traces when a person or company cannot be traced by electronic methods. The cost of this varies, but includes Agents physically visiting properties, following up leads and ensuring that no stone is left unturned. Costs for this in field service vary and we will always discuss budgets before we commence our work. In field traces take longer, and do not come under our No Trace No Fee scheme.
Registering for our service is quick and simple, and should take no more than a minute. Registering ensures that you receive the best service. Access to an Investigator who is allocated, and deals personally with your case and most importantly it ensures that all trace enquiries are kept Data Protection Compliant.